We know that most people are genuine and looking to find the right person to meet. However, some exceptions do exist. We are dedicated to rooting out the bad apples which is why we verify messages. This eliminates most rogue accounts, but we also want to offer you some advice on how to confirm the authenticity of your matches so you can protect yourself against fraud.
1. Questionable Information
If someone seems too good to be true, it's a good idea to be sceptical. Obey your instinct question everything. If you are communicating with a 21 year old barrister who does not know their Men’s Rea from Menses or a brain surgeon who does not know their Fibula from Thyroid, they are not giving you accurate information and you do not deserve to be lied to. We recommend cutting off contact and reporting their profile so our professional team can investigate further.
2. Personal Details
We know how exciting it is when you find someone you like. You want to get as much information as quickly as possible. However, before giving out your telephone number or your email address, keep in mind that this is information you cannot take back. Obviously it is necessary to share information during the dating process but if your match wants a lot very quickly, this could be a warning sign. We suggest perhaps setting up an email address that's just for dating and organising meetings. Be cautious if a user sends an external link or wants to go onto personal emails very quickly as these are often phishing attempts.
3. Financial Requests
If you receive requests for you to either make or receive any form of financial payment, cease all contact immediately and report the profile to us. This is one of the strongest indicators of a fraudulent account.
4. Proceed with care
If you don't feel comfortable giving out your email address or phone number or you are hesitant about meeting a match, then don't. If your match seems hostile or demanding about this, we suggest you don't have any further contact with them. Your safety and comfort is important and should be respected by anyone who has an interest in you.
6. Share your Feedback
If you suspect an account is fraudulent or sharing false information, let our team know. We want you to have a great time dating and stay safe while doing so.